Welcome to the Hope for Hearts website, a part of a national aortic stenosis education initiative supported by an unrestricted education grant from Edwards Lifesciences.
1 in 8 elderly Australians is affected by aortic stenosis (AS). Many live with the debilitating symptoms of severe aortic stenosis, which impacts quality of life and adds considerable cost to the healthcare system. Your specialist services can help treat many of those suffering, but we need to improve patient access to care. We believe we need to make it easier for patients and general practitioners to find you, so we invite you to be profiled on the Hope for Hearts website and contribute any content that you feel would be valuable to share with your referral colleagues.
The aim of the Hope for Hearts website is to improve the understanding of aortic stenosis and make it easier for referring physicians and patients to connect with specialists and hospitals that may offer help to those suffering. To achieve this, the initial launch site will host:
The site can also host notifications of your upcoming education events and video recordings of your previous meetings that referring physicians will be able to access upon sign up and verification.
A comprehensive digital marketing campaign will help drive traffic to the site and encourage general practitioners to subscribe for access to a growing library of education material. The site will also act as an SEO strategy for associated hospital and practice websites.
The Hope for Hearts website has been created by Connect the Docs Pty Ltd (CTD) a medical communication company that specialises in peer to peer medical education and therapy awareness programs. For more information about the Hope for Hearts initiative, this website and how you can get involved, please contact us at: [email protected] or phone Anthony Schwarzenecker on 0468 536 027.
We would like to thank those specialists that have already provided content for the site, and we encourage everyone to get involved.
Advisory Panel –
The objective of the Hope for Hearts website is to be a single destination for trustworthy and valuable aortic stenosis information. To ensure the integrity of the site, Hope for Hearts has established an advisory panel made up of multi-disciplinary specialists, a general practitioner and a lawyer specialising in compliance and medical communications.
The Locator and Profiles –
As either an accredited specialist member of a heart team, a referring specialist or as the official representative of an accredited heart program, we would like to invite you and your hospital to be profiled on the site.
The locator will allow general practitioners and patients to quickly locate and contact you through your associated profile links or ‘call to action’ displayed on your profile.
Each profile will be hosted on a separate page and display your logo/photo and title, and the information and active links you enter on this application form (including links to any booking software you subscribe to). You are also invited to include an introductory video and any video content specific to your services which we can host on your profile.
Hope for Hearts will host a range of cardiology presentations that will be made available to physicians that sign in as verified registered medical practitioners. We aim to develop CPD accredited content to attract the engagement of general practitioners. If you would like us to host video content from any of your educational events, please contact us at [email protected]
Things you need to know –
Updating or removing your profile
You can request that your profile is deleted or updated anytime by emailing us at [email protected] Once we receive your request, it will take up to 5 working days to remove or update your profile. When updating your profile, you will be required to approve changes via email before the changes are made to the live site.
Your information –
By completing and signing this application form you agree that Connect the Docs can use all the information you supply to us, including, but not limited to, your name, logo, brand, photo, contact details, and web links, to create and host a profile on your behalf on the Hope for Hearts website and all future cardiac-related websites relevant to your services, created by Connect The Docs and to receive the Connect The Docs newsletter. This information will also be used to populate your free profile on *HealthCombined.
*HealthCombined is a dedicated medical networking and communication platform that is scheduled for launch in early 2019. The main objective of HealthCombined is to connect doctors and healthcare organisations on a secure network, allowing you to build referral networks and share information. You will be notified via email when the site is live. You are under no obligation to accept your HealthCombined organisation profile, however we would like to invite you to do so, and also encourage you to invite your VMOs and referral physicians to join and connect with you so you can securely share information and keep your network up to date.
Profile placement –
The search results for the specialist and hospital locator is postcode specific. In the event of multiple profiles matching the user’s search criteria, the following rules will apply to the order of the profiles displayed.
Physician Profiles –
For the first six months, the order of the physician profiles will be on a first in basis. The profiles will be displayed in the order of CTD receiving completed application forms. After this time, CTD, under consultation with the advisory panel, may implement a content contribution weighting to the order of the displayed profiles. It is in the best interest of all those participating in the Hope for Hearts site that the site has an effective SEO strategy. Fresh content is critical, and CTD would like to recognise those specialists participating in content creation.
Hospital Profiles –
Hospitals that backlink to the Hope For Hearts site, as an additional source of cardiac information from the content area of their website will be allocated priority placement.
Profiles will otherwise be displayed in order of CTD receiving the completed application forms.
Profiling terms and conditions –
Connect The Docs reserves the right to update its application form and profiling policy from time to time. Profile subscribers will be given three months notice of changes to the profiling terms and conditions or profiling policy.
[Last updated September 2018]
In this policy the reference to ‘we’, ‘us’, ‘our’ and ‘RGSQ’ is a reference to Connect The Docs Pty Ltd ACN 622 554 223 (‘Connect The Docs’), 7/8 Stuart Street, Bulimba Queensland 4171.
Personal information is information that identifies you or could be used to identify you.
We do not trade, sell or rent your personal information.
We may also collect, hold and use personal information collected through your website or social media pages as part of the delivery of our services to you. We only use that information to provide our services to you and for no other purpose.
You can browse this website anonymously. If you identify yourself to us, at that point we will collect your personal information. If you do not give personal information to us, it will affect our ability to provide you with products or services.
Collecting personal information
At all times we aim to only collect the information we need for the services we are providing. The kind of information that we collect from users and members may include:
your full name, residential address, contact details – phone, email
your role or title, photograph or likeness
your business information
opinions and beliefs provided via surveys and questionnaires
The main way we collect personal information about you is when you give it to us, for example:
when you complete a contact form on our website
when you call our office
when you send us an email
when you join one of our webinars
when you contact us via social media
when you ask for access to information we hold about you
You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so.
Indirect collection from third parties
We only collect your information directly from you. However, in delivering our communications services to you, the software we use to monitor client access to and use of our website may link external data, such as location details, with the personal information you hold about your clients in your system. We use this information for the purpose of providing communications analysis and to inform communications strategies and for no other purpose.
Social Networking Services and links to other websites
You can connect with us via our social media pages, e.g. on Facebook, Instagram, and Twitter.
We may provide links to other websites or use social networking services such as LinkedIn and Twitter to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.
Collecting sensitive information
We do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. We will take steps to appropriately protect any sensitive information we do receive.
We use a range of tools provided by third parties including our website host, Google Analytics, third party service providers and search engine browsers to collect or view access and traffic information for statistical, reporting and maintenance purposes. Third party providers have their own privacy policies. We may also use tracking pixels, cookies and session tools to improve your experience when accessing our online services.
The data collected by cookies do not usually identify you, but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our online services and send you information more specific to your needs, or to invite you to renew your membership, book an event or purchase our products or services.
The kind of information that can be collected includes:
We use the information to help track your use of our online services to improve your user experience and the quality of our services as well as tracking how visitors use your website so that we can help you to improve the user experience and quality of your services. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some features of our online services may not function properly without cookies. To find out how to opt out of tailored advertising and Google tracking please check the options available here – https://adssettings.google.com/authenticated?hl=en and https://tools.google.com/dlpage/gaoptout.
Security and overseas recipients
We are committed to ensuring that your information is secure. Connect The Docs takes reasonable steps to protect all personal information within our direct control from misuse, interference, loss, unauthorised access, modification or disclosure. In order to prevent unauthorised access or disclosure we use respected hosting services, firewall and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you. We rely on third party providers such as Google and Mammoth Cloud to store the information you have provided to us securely.We use traffic encryption (https) for all our online services.
We take reasonable steps to hold information securely in electronic or physical form in access-controlled premises or in electronic databases requiring logins and passwords. Our internal procedures may include risk assessment of misuse, interference, loss, and unauthorised access, modification or disclosure of your information, background tracking and records of changes made to your personal information.
Where possible, we request that service providers ensure data is stored in Australia, although that option is not always available. In using our services, you consent to data being sent overseas for the purpose of making best use of the software we use as part of our business. You acknowledge that overseas recipients are not required to comply with the requirements of the Privacy Act 1988 (Cth) and you acknowledge that you are not able to enforce your rights under the Privacy Act 1988 (Cth) if an overseas entity breaches that Act.
You agree that, for compliance purposes, we may retain any of your personal information for a period of seven years, although we are not obliged to do so.
The information that we collect about you is used:
We do not make your personal information available to any party that is not involved in activities related to the services we provide to you. Any information collected about your clients is only collected for the purpose of providing services to you.
We provide access to your personal information in accordance with Australian privacy law, and may share your personal information with our professional advisors for the purpose of obtaining advice, or for compliance with our accounting or regulatory obligations.
Accessing and correcting your personal information
You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information.
You will only receive communications from us through social media if you have liked our page.
Our online services include facilities to enable you to opt-out of different types of communications. Opting out of one type of communication does not necessarily mean you will stop receiving all communications.
If you continue to receive communications you have unsubscribed from, please contact us [email protected] and we will fix the problem.
Problems? If you have any concerns about our use of your personal information, please write to [email protected] and let us know what the problem is. We will respond to your concerns within 30 days.
If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.
We may update our terms from time to time and the new provisions will apply from the date they are updated. The terms can be accessed at www.hopeforhearts.com.au
Feedback, comments or complaints
If you have any questions, please contact [email protected] and we will usually respond to all enquiries within two business days.
No unlawful or prohibited use
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You expressly agree not to:
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This website may contain links to other websites (Linked Sites). The Linked Sites are not under our control and we are not responsible for the contents of a Linked Site. We are not responsible for any form of transmission received from any Linked Site. Links are provided to you only as a convenience, and the inclusion of any link does not imply our endorsement of the website, or any association with its operators.
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Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.
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Limitation of liability
We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website in any way, subject to the requirements of Australian Consumer Law.
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If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.