Hospital Terms and Conditions

Background

Welcome to the Hope for Hearts website, a part of a national aortic stenosis education initiative supported by an unrestricted education grant from Edwards Lifesciences.

1 in 8 elderly Australians is affected by aortic stenosis (AS). Many live with the debilitating symptoms of severe aortic stenosis, which impacts quality of life and adds considerable cost to the healthcare system. Your specialist services can help treat many of those suffering, but we need to improve patient access to care. We believe we need to make it easier for patients and general practitioners to find you, so we invite you to be profiled on the Hope for Hearts website and contribute any content that you feel would be valuable to share with your referral colleagues.

The aim of the Hope for Hearts website is to improve the understanding of aortic stenosis and make it easier for referring physicians and patients to connect with specialists and hospitals that may offer help to those suffering. To achieve this, the initial launch site will host:

aortic stenosis information and downloadable brochures
a physician focused AS masterclass series presented by leading Australian cardiologists and cardiac surgeons, and;
an accredited heart centre and specialist locator.

The site can also host notifications of your upcoming education events and video recordings of your previous meetings that referring physicians will be able to access upon sign up and verification.

A comprehensive digital marketing campaign will help drive traffic to the site and encourage general practitioners to subscribe for access to a growing library of education material. The site will also act as an SEO strategy for associated hospital and practice websites.

The Hope for Hearts website has been created by Connect the Docs Pty Ltd (CTD) a medical communication company that specialises in peer to peer medical education and therapy awareness programs. For more information about the Hope for Hearts initiative, this website and how you can get involved, please contact us at: [email protected] or phone Anthony Schwarzenecker on 0468 536 027.

We would like to thank those specialists that have already provided content for the site, and we encourage everyone to get involved.

Advisory Panel –
The objective of the Hope for Hearts website is to be a single destination for trustworthy and valuable aortic stenosis information. To ensure the integrity of the site, Hope for Hearts has established an advisory panel made up of multi-disciplinary specialists, a general practitioner and a lawyer specialising in compliance and medical communications.

The Locator and Profiles –
As either an accredited specialist member of a heart team, a referring specialist or as the official representative of an accredited heart program, we would like to invite you and your hospital to be profiled on the site.

The locator will allow general practitioners and patients to quickly locate and contact you through your associated profile links or ‘call to action’ displayed on your profile.

Each profile will be hosted on a separate page and display your logo/photo and title, and the information and active links you enter on this application form (including links to any booking software you subscribe to). You are also invited to include an introductory video and any video content specific to your services which we can host on your profile.

Content –
Hope for Hearts will host a range of cardiology presentations that will be made available to physicians that sign in as verified registered medical practitioners. We aim to develop CPD accredited content to attract the engagement of general practitioners. If you would like us to host video content from any of your educational events, please contact us at [email protected]

Things you need to know –
Updating or removing your profile
You can request that your profile is deleted or updated anytime by emailing us at [email protected]. Once we receive your request, it will take up to 5 working days to remove or update your profile. When updating your profile, you will be required to approve changes via email before the changes are made to the live site.

Your information –
By completing and signing this application form you agree that Connect the Docs can use all the information you supply to us, including, but not limited to, your name, logo, brand, photo, contact details, and web links, to create and host a profile on your behalf on the Hope for Hearts website and all future cardiac-related websites relevant to your services, created by Connect The Docs and to receive the Connect The Docs newsletter. This information will also be used to populate your free profile on *HealthCombined.

*HealthCombined is a dedicated medical networking and communication platform that is scheduled for launch in early 2019. The main objective of HealthCombined is to connect doctors and healthcare organisations on a secure network, allowing you to build referral networks and share information. You will be notified via email when the site is live. You are under no obligation to accept your HealthCombined organisation profile, however we would like to invite you to do so, and also encourage you to invite your VMOs and referral physicians to join and connect with you so you can securely share information and keep your network up to date.

Profile placement –
The search results for the specialist and hospital locator is postcode specific. In the event of multiple profiles matching the user’s search criteria, the following rules will apply to the order of the profiles displayed.

Physician Profiles –
For the first six months, the order of the physician profiles will be on a first in basis. The profiles will be displayed in the order of CTD receiving completed application forms. After this time, CTD, under consultation with the advisory panel, may implement a content contribution weighting to the order of the displayed profiles. It is in the best interest of all those participating in the Hope for Hearts site that the site has an effective SEO strategy. Fresh content is critical, and CTD would like to recognise those specialists participating in content creation.

Hospital Profiles –
Hospitals that backlink to the Hope For Hearts site, as an additional source of cardiac information from the content area of their website will be allocated priority placement.

Profiles will otherwise be displayed in order of CTD receiving the completed application forms.

Website Terms and Conditions and Privacy Policy –
For website visitors terms and conditions and privacy policy, please refer to the website www.hopeforhearts.com.au/terms

Profiling terms and conditions –
Connect The Docs reserves the right to update its application form and profiling policy from time to time. Profile subscribers will be given three months notice of changes to the profiling terms and conditions or profiling policy.

Privacy Policy

[Last updated September 2018]

In this policy the reference to ‘we’, ‘us’, ‘our’ and ‘RGSQ’ is a reference to Connect The Docs Pty Ltd ACN 622 554 223 (‘Connect The Docs’), 7/8 Stuart Street, Bulimba Queensland 4171.
Your privacy is important to Connect The Docs. We comply with Australian privacy legislation and this privacy policy sets out how we handle your personal information.
Personal information is information that identifies you or could be used to identify you.
We do not trade, sell or rent your personal information.
By providing us with personal information, you consent to that information being collected, used, disclosed and stored in accordance with this privacy policy.
We may also collect, hold and use personal information collected through your website or social media pages as part of the delivery of our services to you. We only use that information to provide our services to you and for no other purpose.

Staying Anonymous
You can browse this website anonymously. If you identify yourself to us, at that point we will collect your personal information. If you do not give personal information to us, it will affect our ability to provide you with products or services.

Collecting personal information
At all times we aim to only collect the information we need for the services we are providing. The kind of information that we collect from users and members may include:
your full name, residential address, contact details – phone, email
your role or title, photograph or likeness
your qualifications
your business information
opinions and beliefs provided via surveys and questionnaires
The main way we collect personal information about you is when you give it to us, for example:
when you complete a contact form on our website
when you call our office
when you send us an email
when you join one of our webinars
when you contact us via social media
when you ask for access to information we hold about you
You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so.

Indirect collection from third parties
We only collect your information directly from you. However, in delivering our communications services to you, the software we use to monitor client access to and use of our website may link external data, such as location details, with the personal information you hold about your clients in your system. We use this information for the purpose of providing communications analysis and to inform communications strategies and for no other purpose.

Social Networking Services and links to other websites

You can connect with us via our social media pages, e.g. on Facebook, Instagram, and Twitter.
We may provide links to other websites or use social networking services such as LinkedIn and Twitter to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

Collecting sensitive information
We do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. We will take steps to appropriately protect any sensitive information we do receive.

How we use Cookies and other identifiers
We use a range of tools provided by third parties including our website host, Google Analytics, third party service providers and search engine browsers to collect or view access and traffic information for statistical, reporting and maintenance purposes. Third party providers have their own privacy policies. We may also use tracking pixels, cookies and session tools to improve your experience when accessing our online services.
The data collected by cookies do not usually identify you, but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our online services and send you information more specific to your needs, or to invite you to renew your membership, book an event or purchase our products or services.

The kind of information that can be collected includes:

device specific information such as mobile network information
server logs including your IP address, the times you use our services and system activity
location information including IP address, GPS, and Wi-Fi access points

We use the information to help track your use of our online services to improve your user experience and the quality of our services as well as tracking how visitors use your website so that we can help you to improve the user experience and quality of your services. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some features of our online services may not function properly without cookies. To find out how to opt out of tailored advertising and Google tracking please check the options available here – https://adssettings.google.com/authenticated?hl=en and https://tools.google.com/dlpage/gaoptout.

Security and overseas recipients
We are committed to ensuring that your information is secure. Connect The Docs takes reasonable steps to protect all personal information within our direct control from misuse, interference, loss, unauthorised access, modification or disclosure. In order to prevent unauthorised access or disclosure we use respected hosting services, firewall and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you. We rely on third party providers such as Google and Mammoth Cloud to store the information you have provided to us securely.We use traffic encryption (https) for all our online services.
We take reasonable steps to hold information securely in electronic or physical form in access-controlled premises or in electronic databases requiring logins and passwords. Our internal procedures may include risk assessment of misuse, interference, loss, and unauthorised access, modification or disclosure of your information, background tracking and records of changes made to your personal information.
Where possible, we request that service providers ensure data is stored in Australia, although that option is not always available. In using our services, you consent to data being sent overseas for the purpose of making best use of the software we use as part of our business. You acknowledge that overseas recipients are not required to comply with the requirements of the Privacy Act 1988 (Cth) and you acknowledge that you are not able to enforce your rights under the Privacy Act 1988 (Cth) if an overseas entity breaches that Act.
You agree that, for compliance purposes, we may retain any of your personal information for a period of seven years, although we are not obliged to do so.

Disclosure
The information that we collect about you is used:

to verify your identity
to provide you with products, services or access to materials
to provide you with information about events, products and services that may interest you
to improve our services
to facilitate our internal business operations

We do not make your personal information available to any party that is not involved in activities related to the services we provide to you. Any information collected about your clients is only collected for the purpose of providing services to you.
We provide access to your personal information in accordance with Australian privacy law, and may share your personal information with our professional advisors for the purpose of obtaining advice, or for compliance with our accounting or regulatory obligations.
Accessing and correcting your personal information
You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information.

Opt-out/unsubscribe
You will only receive communications from us through social media if you have liked our page.
Our online services include facilities to enable you to opt-out of different types of communications. Opting out of one type of communication does not necessarily mean you will stop receiving all communications.
If you continue to receive communications you have unsubscribed from, please contact us [email protected] and we will fix the problem.
Problems? If you have any concerns about our use of your personal information, please write to [email protected] and let us know what the problem is. We will respond to your concerns within 30 days.

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.
End.

Terms of use

By using this website you are agreeing to be automatically bound by these terms and conditions, including our privacy policy. We encourage you to carefully read and understand these terms before using the website or any of our services. If you don’t agree, your remedy is to stop using our website.

We may update our terms from time to time and the new provisions will apply from the date they are updated. The terms can be accessed at www.hopeforhearts.com.au

Feedback, comments or complaints
If you have any questions, please contact [email protected] and we will usually respond to all enquiries within two business days.

No unlawful or prohibited use
As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party’s use and enjoyment of this website. You agree not to hack into areas of this website that are not intentionally made available to you.

You expressly agree not to:
• use the website as a lead generation tool for the benefit of your own business, or to manufacture “lists” in order to help your own business, without our prior approval
• engage in any internal or external spamming, or other similar actions
• engage in any unlawful or immoral acts, or acts which are in violation of these terms and conditions
• decompile, reverse engineer, or try to copy or imitate the website or underlying content

Links disclaimer
This website may contain links to other websites (Linked Sites). The Linked Sites are not under our control and we are not responsible for the contents of a Linked Site. We are not responsible for any form of transmission received from any Linked Site. Links are provided to you only as a convenience, and the inclusion of any link does not imply our endorsement of the website, or any association with its operators.

Promoted Services – disclaimer
If we promote third party products or services via our website it is because they have provided sponsorship, donations or supported us in some way. You must exercise your own judgment based upon your own personal circumstances before purchasing third party products or services.

Copyright, Trademarks and other Intellectual Property
Connect The Docs owns the intellectual property rights in the contents of this website, or has permission to use or display the material on this website. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us. Please contact [email protected] if you require permission to reproduce any of the contents of this website.

Images subject to copyright may include attribution to the creator and or reference to the source. Any images, item descriptions or written content posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content.
The names of actual companies and products mentioned on this website may be the trademarks of their respective owners. You should seek permission of the owners directly before use.
Permission: You may access, download, or print material from the website for your personal use only. Sharing without prior permission is expressly prohibited. You are not permitted to use our copyright material for commercial profit of any sort. This means you cannot resell our services or copyright material without our express written permission. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this website or any site accessible through this website.

Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to the our website content or our intellectual property.

Your content
You warrant that you hold the necessary rights and interests to use any material you add to our website or social media pages (your content) and that all of your content does not infringe any third party intellectual property rights, including copyright and trade mark rights.

By submitting your content to our website you irrevocably grant to us a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose of providing services to you, now or in the future. We will not use your content for any other purpose. You indemnify us against any claims made for breach of intellectual property rights in respect of your content.

At our sole discretion we may remove or disable your content if we believe your content to be in violation of our terms and conditions. We are not obligated to return any of your content to you under any circumstances.

Copyright infringement
If believe that there is material on our website that infringes third party intellectual property rights, please contact [email protected]. with sufficient information to enable us to determine who is the owner of the intellectual property and to form the reasonable belief that there has been an infringement, then we will remove it from our website.

Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.

Security
We make efforts to maintain the security of our website. However, we do not guarantee the security of the website, our records, or your content. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control. You are encouraged to install and maintain up-to-date security software on your computer.

Continuous accessibility to the website is dependent upon third party services. As a result, the website may be inaccessible from time to time.

Limitation of liability
We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website in any way, subject to the requirements of Australian Consumer Law.

Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you for the particular services that are the subject of the cause of action, even if those services were provided to you without cost.

This limitation of liability applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website or the services found on this website.

Indemnity
You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to:
• any content you post via this website
• your unauthorised use of this website, or products or services included or advertised on this website
• your breach of these terms and conditions.

Applicable law
This agreement is governed by the laws of Queensland, Australia and you consent to the exclusive jurisdiction and venue of courts in that State or the Federal Courts within Australia, in all disputes arising out of or relating to the use of this website.

You may provide notice to us through the contact us page or otherwise by email addressed to ‘the Directors’ and sent to [email protected]. We may provide notice to you via email or other electronic means.

Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms of use, including without limitation this paragraph. If you are resident in a jurisdiction where the use of this website is unauthorized, it is your responsibility to stop using this website. It is not intended for this website to be used by individuals in the EU.

Relationship
You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this agreement or use of this website.

Our performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of this website, or with regard to information provided to or gathered by us with respect to your use.

Validity
If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.

These terms and conditions together with our privacy policy form the entire agreement between you and us in respect of your use of this website.